Shipping Policy
Our Shipping Policy was last updated on [01/11/2023]
Shipment processing times
All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.
Shipping rates & delivery estimates
Shipping charges for Your Orders will be calculated and displayed at checkout.
Shipping method:Â Standard
Standard Shipment cost: $15.00Â CAD
Estimated delivery time: 3-5Â business days
(Â *Free standard shipping on orders over $99 CAD )
Shipping method:Â Express
Shipment cost: $25.00Â CAD
Estimated delivery time: 2-3 business days
Overnight delivery is only available for Orders with delivery addresses within the continental Canada.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
TeloSports ships to addresses within the Canada., CA. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
TeloSports is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)
Damages
TeloSports is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
- Choosing a selection results in a full page refresh.